Annual Report July 2017 – June 2018

September 2018 will be the end of our Big Lottery funding for our 3 year Supporting
& Stabilising Lives Project. The last 3 years have been amazing, electric, meaningful, happy and uplifting. This project proved to be more than successful and with the amazing team I have, we have saved many lives, and given people hope and happiness. I’m so glad that we can continue our well needed work, improving the quality of life for people in our communities, and with the new funding we have received, this will give us another year at least to help the many people that are suffering in silence and will help their family or friend to have a choice in their substance misuse care.

Over the last 3 years the services we have delivered have proved to be exceptional with our service users and we received many donations to prove this. People have been so full of gratitude for what they have received they have wanted to give something back. We have had 2 people running marathons and raising £1,000. We have received lovely letters and cards with donations that have made us so emotional.

The last year has been challenging for Sanctuary staff. The fact that the Big Lottery funding was coming to an end was worrying for all of us. The funders that have visited our project have been satisfied that our work is a valuable asset to the communities and we have made a good impression on them to the extent that we have received funding for 4 of our staff and just awaiting 1 more.
The services we have delivered are as follows:-

  •  869 1-1 sessions with Family Support Workers
  • 273 Home visits
  •  336 Counselling sessions
  •  201 Crisis phone calls
  •  322 Stress/Relaxation sessions
  • 3 Family Cohesion activities to Flamingo Land,
  • Pantomime, Blackpool
  • 27 Health & Wellbeing sessions for Talk Liverpool
  • 5 Youth Connect Courses
  • 3 Health & Wellbeing courses
  • 50 Boxcercise Sessions
  • 12 Yoga sessions
  • 10 x 5 week Workshops/Health & Wellbeing
    & Youth Connect workshops

Service Users

During the course of the last year, Sanctuary has supported 234 family members and 371 substance misuser clients. 51% of our beneficiaries were female and 49% were male.
Ages of our service users range from:- 0-24 (6%) 25-64 (80%) 65+ (14%) by

Ethnicity, Religion and Sexual Percentage
Orientation Information

White/Mixed White 48%
Mixed/Multiple Ethnic Groups 7%
Asian/Asian UK 4%
Black/African/Caribbean/Black UK 39%
Other ethnic Groups 2%
TOTAL 100%

Religion or Belief
No Religion 29%
Christian 57%
Buddhist 6%
Hindu 1%
Jewish Muslim 2%
Sikh 3%
Other Religion 2%
TOTAL 100%

Sexual Orientation
Heterosexual 93%
Lesbians, gay men or bisexual 7%
TOTAL 100%

Disabled 32%
Non Disabled 68%
TOTAL 100%

Support for our service users

From July 2017 to June 2018 Sanctuary’s Family Support Workers did 273 outreach visits to either people’s homes or hostels to our family service users and substance misusers.
869 1-1 sessions were held at Sanctuary for all our service users
336 counselling sessions were held at Sanctuary by our in-house counsellor.
40 counselling sessions were held by our student counsellor who is on placement from Edge Hill University.
1,200 crisis phone calls were taken over the past year, were a Family support worker of volunteer can help the person on the other end of the phone.
We have also made referrals for counselling for the children of substance misusers to YPAS OKUK, Young Addaction.

Support for Carers

Sanctuary has a peer to peer group that runs every Tuesday. This group is user led and this enables carers to be taken out of isolation, make new friends, chat about their lives in general and learn from one another. They bring their own refreshments and keep the room clean and tidy and say if they require any help with bringing somebody in to speak to them, about a certain subject or could be training. The carers also have a weekend away to Llandudno every year sometimes twice a year and pay for this themselves.


322 Stress and Relaxation days were enjoyed by our service users over the last year. This includes aromatherapy, reflexology, Indian head massage. This is becoming extremely popular and we may have to look at applying for more funding maybe to hold another day.
Sanctuary holds an exercise morning every Tuesday for female service users. This is an excellent way to keep healthy & fit, to lower blood pressure and cholesterol and to strengthen bones and muscles.
We also hold a Yoga morning in Hector Peterson Court, which is a sheltered a accommodation for people over 50, this is funded by Age Concern, and runs for 12 weeks.
Family Cohesion Activities

The family cohesion activities are part of our package and are there to build bridges between the family members and the user clients. This could be their son or daughter. We arrange for a couple of outings each year so that families can come together as a unit again and enjoy the surroundings and activities of were ever we may go.
September 2017 we travelled to Flamingo Land which is a fabulous amusement park with everything for Adults and children alike.
December it was the Pantomime. The adults love this even more than the children, I think it brings back memories of their childhood
We also received toys for our children from Radio City, which is a lovely gesture.
September 2018 we travelled to Blackpool. It was a lovely day and everybody had a great time.

Sanctuary has delivered 2x 10 week Health & Well-being workshops to our service users. This course has now been reduced to 5 weeks after consulting with our service users, who felt that 10 weeks was a bit too long. The course will resume when we can replace the funding to deliver it. The course includes:-

Healthy relationships
Self-confidence & self esteem
Stress & anxiety management
Healthy eating
Emotional Resilience

We have delivered 6 Youth Connect workshops, to a number of people including people from outside of Sanctuary. We have made some amendments to this course to make it easier to understand. This course involves building resilience in parents, so they can in turn, build resilience in their child/ren. It also helps people to learn ways of communicating with their child/ren to help them through difficult times. It teaches people how the young brain works and how long It takes to develop. It also helps us look at ourselves and looks at how we can look after ourselves.
Staff Training

NVQ Level 2 Diploma Health & Social Care
Youth Connect Course LCC.
Mental Health First Aid
Suicide in the community
Resilience in young people

Events & Conferences

Sep 2017 – Sanctuary had a visit from the Lord Mayor Malcolm Kennedy
Oct 2017 – Sanctuary had a visit from the High Sheriff of Merseyside
Dec 2017 Sanctuary Open day with a Christmas Theme
Feb 2018 Healthy Day @ Sanctuary Family Support
June 2018 Carers Day Williamson Square Liverpool City centre
June 2018 Delivered a Health & Wellbeing Day at Parkfield Court
Volunteers & Placements

Sanctuary have had a Counsellor from Edge Hill University on placement since September 2017. Nicky is enjoying her work here and we are enjoying having her here.
Sanctuary will also be taking a placement from Commutual’s V.I.P programme.
The gentleman in question will be shadowing our Support worker, who works with the user clients. We are awaiting a DBS check as soon as this is received he will start volunteering for 2 weeks, then be on a 6  months placement paid by Commutual.

Future plans

Sanctuary have been successful with funding from Medicash  to provide a mini Sanctuary at Speke House, which houses veterans. We will provide, support, advice, counselling and holistic therapies 8 hours a week.

Sanctuary has also been successful with funding from the Crime prevention fund from the Police Commissioner.
Sanctuary have submitted a proposal to Big Lottery and hope to find out whether they will go through to the next round in December.